Do I have to register on the site to buy?
It is not necessary to register on the site. Shop Low Cost gives you the opportunity to do a quick shopping. 

Will I receive a confirmation email after making the payment?
Yes. After successful payment, you will be sent an email confirming your payment. You will also receive a second email informing you that your order has been taken in charge and shipped. 

Can i make changes after i've made the payment?
We are very fast in processing orders. Normally the order is shipped within 48 hours. We will try our best to accommodate you. But if the package has already been shipped we will not be able to make any changes.

How can I check / track my order?
The tracking number is NOT sent by emailAbout 15 days after the order, you will receive an email informing you the tracking number to follow the delivery of your package it is available directly in your account. All you have to do is log into your account and access the section of your orders.
NOTE: if you have done a quick shopping, in order to access information about your purchase and consult the shipping number to track your package, you will first need to create an account. If you have difficulty doing this please contact us at info@shoplowcost.co.uk

 

Can I exchange an item? Can I return an item?
Sure! to access the return options check the section Exchanges and Returns.

How can I make sure that the garment fits correctly?
The size table is available for each garment. To support you in choosing the size where necessary, we share comments and advice on the fit of the garments. However, we recommend buying an extra size as the garments have little wearability compared to European standards. You can find more information on choosing sizes in the appropriate section Size guide.